We want to make the majority aware of
what they require in the time of need.

Patient Transport

Our Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs.

Preparing for transport:

There are some important things you and your caretaker can do to help ensure that your patient transport journey is as comfortable and efficient as possible:

  • Make sure you are ready at least 20 minutes before the pick-up time,
  • Have all required items packed before pick-up, and
  • Inform the PT staff of any special conditions when they arrive/ before arrival

BLS (Basic Life Support)

BLS Ambulance provides service to patients who are non ambulatory, bed confined, and non-life threatening condition. Ambulances provide transport to patients who do not require extra support or cardiac monitoring. A typical BLS ambulance staffed by caregivers transport can serve:

  • Lower extremity fractures
  • Discharges to home and sub-acute care facilities (nursing homes)
  • Medical and Surgical patients who do not require cardiac monitoring
  • Psychiatric Patients

ALS (Advanced Life Support)

Advanced Life Support (ALS) ambulances transport patients who need a higher level of care during transport, above those services provided by a BLS ambulance. The unit is staffed by two paramedics who are qualified to render advanced life support to patients. Patients who typically require ALS transport include:

  • Medical/surgical patients with a continuous Intra-veinous
  • Patients on a cardiac monitor
  • Patients with potential airway compromise
  • Any patient deemed to have a potential complication during transport when reported by the sending facility
  • Life threatening medical emergencies (For example: respiratory distress, stroke, seizure, or chest pains)

Mortuary Van / Ambulance

A mortuary van is a funeral vehicle used to carry a deceased patient from hospital to home or to cremation grounds.

Air Ambulance

A way to transport patients by air from faraway places to major hospitals in the quickest way possible while providing inflight medical care.

An air ambulance typically includes emergency medicines, ventilators, ECG and other monitoring equipment along with CPR kits and stretchers.

Mortuary Chamber

Also known as a Mortuary Refrigerator or Body freezer box. It is designed to preserve the body after death. The Mortuary chamber maintains a low temperature to prevent decomposition. These chambers are portable and can be hired at home as well.

Home ICUs

Intensive Care Units can be installed in the comfort of the home environment, alleviating the stress of long hospital stays, attendant visits and the financial burden of critical care at a hospital. This service provides the same level of sterility and expertise maintained at a hospital by providing experienced ICU care teams and medical practitioners.


For those patients who are being booked for transfer to home or other care or post appointment, the pick-up time represents the time the patient should be ready to board. Best effort should be made to be as close to that time as possible.
Please be advised that delays may occur when there are peaks in demand, or unforseen traffic conditions, but our GPS tracking services will make the system, as transparent as possible. Ambulance will aim to arrive according to the estimated time of arrival.